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Terms
of Sale
and Privacy Statement
All replacement remote control handsets are dispatched by first class post.
Customers should receive their order within 3 to 5 working days.
All remote controls are fully guaranteed for 12 months from the date of purchase/delivery against failure due to a manufacturing fault. In the unlikely event of a claim under guarantee simply return the remote control to us with the purchase details and we will exchange it without delay.
This guarantee does not cover damage to, or failure of the handset caused by the purchaser.
Universal remote controls sold by us have their individual customer care lines. In the event that the customer care line staff are unable to solve your set-up problems, you are welcome to return the remote control purchased from us for a full refund within 7 days of receipt.
This does not effect your statutory rights.
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Privacy Statement
Contact Information supplied by our customers in the course of obtaining a remote control quotation or purchasing a new remote control is deleted from our systems once the quotation is given or the purchase order has been processed to our customers complete satisfaction. We will not under any circumstances pass any information on to a third party or send e-mail that is not directly linked to the original enquiry.
Information that we are obliged to keep for accountancy purposes is kept for the legal length of time and is kept strictly private and confidential. Once again details are never passed onto third parties.
We will gladly deal with any privacy enquiry. All remotes are supplied by our UK registered Ltd Compamy.
Company details
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Legal Notice
A dated copy of this web site has been lodged with our lawyers. If this site is copied or content used in any way without our permission we will take action against the offender. If you wish to use content from our web site contact us. You are however very welcome to link to this site without permission provide the link is not used in order to harm our reputation.
© tv-remotecontrols.com
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